GC Services an AWFUL Company/Horrible treatment of employees - Account Representative InteLogix Employee Review

1.0
Nov 20, 2015
Recommend
CEO approval
Business Outlook

Pros

They will hired anybody off the street with a high diploma that can pass a background check and drug test. No experience necessary.

Cons

I work at GC Services Knoxville, TN for 5.5 years. The place is nasty, dusty, and dirty with a serious insect problem from the bathrooms, break rooms, carpet, desks, computers and chairs. If you have allergies beware! The air quality is stinking, dusty and moldy. The pay is not worth it; min wage to start unless you work in student loans then you will make more, but still not worth it. They are such a poorly run company, that they keep losing contracts. I worked for 3 different companies in my time there and they lost another company that I did not work for. The management is the worst; they yelled and scream at you while you’re on the phone trying to hear the customers. I had to go on FLMA and got terminated without any warning after 5.5 years. However, it was a blessing in disguise. I should not have stayed as long I did, it really messed up my mental health; I went into a very deep depression. I have new job paying almost twice as much and I'm getting more respect at work. I know times are tough, but GC Services is not worth it. The place needs to be out of business. Do yourself a favor and find another place to work. If you do go to work there, only stay there 6 months to a year just to get some experience and keep your resume up to date to get another job.

Explore other reviews about InteLogix

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours are pretty decent. Calls aren’t that hard

Cons

Hitting metrics when you have multiple long calls

avatar
InteLogix Response
1d
Thank you for this review and for your continued work at InteLogix. We're glad to hear that the hours and call volume have worked well for you. We also hear your feedback about the challenge of hitting metrics on longer calls, and it's something we consider as we evaluate how performance standards apply across different call types. Your feedback helps us keep refining that process.
4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Day Schedule Great Colleagues

Cons

Little Flexibility with scheduling Can be stressful meeting metric's

avatar
InteLogix Response
1d
Thank you for taking the time to share your experience. We're glad to hear that our benefits and team culture are a positive aspect of your experience working at InteLogix. We also hear your feedback about scheduling and the pressure that can come with meeting metrics. Balancing consistent performance standards with the flexibility our team members need is something we continue to work on, and feedback like yours helps us find that balance. Your input plays a real role in shaping a better experience for our team.
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