Does InteLogix pay their employees well?

According to anonymously submitted Glassdoor reviews, InteLogix employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at InteLogix. This rating has improved by 27% over the last 12 months.

How satisfied are employees working at InteLogix?

75% of InteLogix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InteLogix 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at InteLogix?

Customer Service Representative (212) , Account Representative (108) , Customer Service Representative (CSR) (38) , Unit Manager (26) , Collections Specialist (23) , Call Center Representative (20) , Collections Representative (18) , Collections Agent (14) , Debt Collector (14) , Customer Service (11) , Human Resources Manager (11) , Manager (11) , Financial Services Representative (10) , Fraud Analyst (9) , Collector (8)

What are the pros of working at InteLogix according to real employee reviews?

"Flexibility with scheduling and recent options to work from home." ((in 45 reviews)); "Great coworkers, will always get your 40 hours" ((in 30 reviews)); "Flexible schedules can come and go as you please" ((in 23 reviews)); "Ability to adjust schedule because hours are flexible" ((in 22 reviews)); "Good bonuses (after 90 days) fun winter activities for holidays" ((in 17 reviews))

What are the cons of working at InteLogix according to real employee reviews?

"Low pay makes this blah" ((in 98 reviews)); "Poor management fired easily System" ((in 88 reviews)); "The benefits offered are too expensive." ((in 36 reviews)); "bad office environment, not a place for college students, only 8 days of PTO if you have been there for less than three years, stuck in ways, management tenured to over 25 years, event tenured managers can get fired instantly" ((in 35 reviews)); "Long and bad training as well" ((in 33 reviews))

What are employees saying about InteLogix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about InteLogix layoffs and their outlook for job security at InteLogix in 2026.

What are the top reviewed InteLogix locations?

El Paso , Lakeland , Knoxville , Copperas Cove , Mesa , Huntington , Houston , Weldon Spring , Lansing , Saint Louis , Tucson , San Antonio , Jacksonville , Irwindale , Killeen , Oklahoma City , San Diego , Tulsa , Columbus , Phoenix , Elgin , Morrisville , Winston-Salem , Waco , Los Angeles , Austin , Saint Peters , Dallas , Cleveland , Bartow

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InteLogix

InteLogix reviews

Not awful but not great either - Business Analyst InteLogix Employee Review

3.0

Sep 6, 2024

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Management in Knoxville was helpful, understanding, appreciative, and nice to work with. However corporate-level management were awful

Cons

Expectations and job duties were not worth the pay. Why was I included with the meetings with the vice president but getting paid barely 20 per hour? So strange. Also, communication within the FPA team was awful. And people get to manipulate financial data and lie to make things look profitable when it isn’t and get away with it and even get promoted. Kind of messed up. I think there would have been more accountability if the business and financial analyst can work as one team with accounting department, since accounting by law has to follow accuracy

InteLogix Response

Thank you for sharing your detailed feedback. We’re glad to hear that your experience with our Knoxville management was positive. However, it’s unfortunate to learn about the concerns you had at the corporate level, particularly regarding communication and transparency within the team. Your insights are valuable, and we take them seriously as we strive to improve accountability and ensure fair and accurate practices across all departments. We would like to look into this further; please call HR at (800) 288-6667. We appreciate your time with us and your honest input.

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5.0

Jun 17, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hours are pretty decent. Calls aren’t that hard

Cons

Hitting metrics when you have multiple long calls

InteLogix Response

Thank you for this review and for your continued work at InteLogix. We're glad to hear that the hours and call volume have worked well for you. We also hear your feedback about the challenge of hitting metrics on longer calls, and it's something we consider as we evaluate how performance standards apply across different call types. Your feedback helps us keep refining that process.

4.0

Jul 6, 2026

Technical support

Recommend

CEO approval

Business Outlook

Pros

Getting the opportunity to help customers

Cons

Some customers are very rude

InteLogix Response

Thank you for your dedication during your time at InteLogix, and for sharing this review. We're happy to hear that helping customers was a rewarding part of your role, it’s a key part of our mission to make lives better. We also hear your concern about handling difficult customer interactions, and your advice on better preparing agents for certain behaviors is something we take seriously. Equipping our teams with the tools and training to navigate tough conversations is important to us, and feedback like yours directly informs us how we approach these interactions.

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Jobs at InteLogix

Director, Training and Quality Assurance

Remote

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Director, Total Rewards

Operations Manager - Call Center

Operations Manager - Finance

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Not awful but not great either - Business Analyst InteLogix Employee Review

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