working as an intervention specialist - Intervention Specialist Interface Systems Employee Review

2.0
Feb 19, 2021
Recommend
CEO approval
Business Outlook

Pros

there is overtime from time to time

Cons

very micro managed and scheduling of lunch and breaks is ridiculous. Your lunch can be as early as 15minutes after arrival and not looking to change it. 3 set shifts. Job is not conducted within the time that it should be given to the client. Rushed thru conducting tours in order to meet a numbers goal to look as if being able to meet the clients needs from what i was able to observe.

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Interface Systems Response
5y
Thank you for your review. I wish your work experience could have been more positive. The position of Intervention Specialist can at times be challenging but is also very rewarding. Customer commitments and employee satisfaction are both priorities. Employees are our most valuable asset and deserve a great work experience. I would appreciate the opportunity to have a conversation with you regarding your work experience. Please call me or send me an email at your convenience. Thank you, Donna Kulage SVP, Human Resources

Explore other reviews about Interface Systems

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome talent acquisition team, great onboarding process, thorough and broad introduction process to meet the entire team and a very welcoming and supportive organization as a whole. Leadership is extremely visible, involved and supportive.

Cons

None to be noted thus far.

3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

1. The front line workers are fantastic. Most are willing to go above and beyond to get the job done, and pitch in when things go wrong (as they often did). 2. Many jobs can be done remote, which is great for families and employees 3. Health care was very good and low cost for employees

Cons

1. There was an incredible amount of micro-managing 2. Metrics consumed a good part of your day, but rarely added much value 3. Project managers viewed as glorified administrators, and were often the scape goat when things went wrong.

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Interface Systems Response
1mo
Thank you for sharing your feedback. We’re glad to hear you had a positive experience with your coworkers, benefits, and remote work flexibility. We’re sorry to hear other parts of your experience did not meet expectations. Your comments around process, communication, metrics, and support for project managers are valuable and will be shared with the appropriate leadership teams for review.
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