Having to coperate with customer and trying to be patient - Customer Service Specialist Interface Systems Employee Review

Awesome talent acquisition team, great onboarding process, thorough and broad introduction process to meet the entire team and a very welcoming and supportive organization as a whole. Leadership is extremely visible, involved and supportive.

None to be noted thus far.

1. The front line workers are fantastic. Most are willing to go above and beyond to get the job done, and pitch in when things go wrong (as they often did). 2. Many jobs can be done remote, which is great for families and employees 3. Health care was very good and low cost for employees

1. There was an incredible amount of micro-managing 2. Metrics consumed a good part of your day, but rarely added much value 3. Project managers viewed as glorified administrators, and were often the scape goat when things went wrong.