Valued team but conflicts from schedule changes - Certified Medical Assistant Intermountain Health Employee Review

Team oriented, strong pay for Denver, mostly respected by physicians

Many more meetings as a PA than i’ve ever had

There are many mission-driven caregivers who genuinely care about patients and want to provide high-quality behavioral health support. I appreciated the opportunity to work in an area connected to telehealth, crisis response, and access to care. The work itself can be meaningful, and I believe many employees are trying to do the right thing for patients and communities.

In my experience, the department culture was not psychologically safe. Feedback and performance concerns were not handled in a way that was clear, consistent, or supportive. I left feeling that the performance process was more punitive than developmental, and I did not feel meaningfully supported by leadership or HR during a difficult employment transition. The experience affected my emotional well-being and made me much more cautious about workplace culture and management practices.