Bad taste - Caregiver Intermountain Health Employee Review

2.0
Sep 14, 2024
Recommend
CEO approval
Business Outlook

Pros

IH (formerly known as IHC) offers job development opportunities and tuition ( top to a certain amount) for employees looking to upgrade their educational levels and/or career credentials.

Cons

Overall pay for providers and skilled caregivers is low, while the qualifications and job tasks expected are high. Pressure from regional executives on Department heads and both clinical and non-clinical teams to add revenue is intense and the stress trickles down to the grass roots employees. For an entity that is said to be non-profit, the focus from execs over revenue vs quality of patient experience and care is highly mis-proportioned. When programs are cut because of claims that not enough revenue I made, patients and clients are left hanging without any other comparable alternatives for are or offers of resolution. Additionally, employees are not given much consideration for time of service or time needed to find other comparable employment with personnel reductions are made. You are simply cut off abruptly without my recourse or support for your forced transition. While IH hires a company to help with job finding and transitioning services, no accountability is present to ensure affected employees are supported in their transitions. The current company hired for talent acquisition and transition to another job, simply does not do what they are hired to do. IH has not been actively making sure individuals needing transition help are actually helped. Overall, work force reductions or lay-offs are generally poorly handled, leaving caregivers whom dedicated them selves to patient care and promoting IH services well, with a terribly bad taste in their mouth.

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Intermountain Health Response
1y
Thank you for taking the time to share your review with us. First and foremost, we are sorry to hear that you were unhappy with your experience at Intermountain Health. We appreciate your valuable feedback as it helps us identify the areas we can improve. First and foremost, we are sorry to hear that you are unhappy with your experience at Intermountain Health. We appreciate your valuable feedback as it helps us identify the areas we can improve. We encourage our caregivers and leaders to engage in open and accessible forms of communication. Programmatically, we build deliberate opportunities to be collaborative and share feedback. Additionally, at Intermountain, we assess pay on an annual basis, to reflect geography, and as the market changes. Lastly, healthcare organizations and other industries across the country are facing substantial financial challenges and headwinds, and we are focused on supporting our long-term sustainability. Intermountain is committed to continuing to deliver on our mission and ensure that our structures and processes ultimately best meet the needs of patients, members, caregivers, providers, and communities. We take all feedback seriously and will share your review with our teams as we continue to move forward.

Explore other reviews about Intermountain Health

5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Mission Focus Strong Executive Leadership Good Work Life Balance

Cons

Slow to make changes and decisions

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Intermountain Health Response
4mo
Thank you for taking the time to share your experience. We value all our current and former caregivers’ feedback, as our focus is to continually improve our practices. We are happy to hear about your time at Intermountain Health and that you enjoy our mission-driven work, our collaborative, team-focused work culture, and our supportive leadership. We are uniquely positioned to provide communities in the Mountain West with advanced care techniques and innovative solutions to their health needs, as well as deliver high-quality care at a sustainable cost to more patients and growing communities. Our growth as an organization supports our ability to do groundbreaking work and invest in large, life-saving projects, as well as be the partners in health that each unique community needs us to be. By collaborating and driving positive change together, we can help shape the future of healthcare and make a meaningful impact on patient care. We appreciate your review and will share it with our teams as we continue to move forward.
2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There are many mission-driven caregivers who genuinely care about patients and want to provide high-quality behavioral health support. I appreciated the opportunity to work in an area connected to telehealth, crisis response, and access to care. The work itself can be meaningful, and I believe many employees are trying to do the right thing for patients and communities.

Cons

In my experience, the department culture was not psychologically safe. Feedback and performance concerns were not handled in a way that was clear, consistent, or supportive. I left feeling that the performance process was more punitive than developmental, and I did not feel meaningfully supported by leadership or HR during a difficult employment transition. The experience affected my emotional well-being and made me much more cautious about workplace culture and management practices.

1
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Intermountain Health Response
3w
Thank you for taking the time to share your review. At Intermountain Health, we’re always working to keep communication open and meaningful across all levels of the organization. We’ve built in several ways for caregivers and leaders to stay connected and share feedback, like 30-, 60-, and 90-day check-ins during onboarding, regular team huddles, and quarterly meetings. These touchpoints are designed to create space for real conversations and collaboration. Additionally, we believe that a culture of well-being for all caregivers is foundational to our ability to deliver on our mission of helping people live the healthiest lives possible. Caregivers are at the heart of what we do, which is why we have invested in and implemented several programs and resources to help caregivers enhance their physical, mental, emotional, spiritual, and financial health. It’s important that every caregiver feels secure, supported, and safe, both at home and at work. Your thoughts will be shared with our teams as we continue to learn and move forward together.
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