Very disappointing experience with a company that has lots of potential to be great. Find another opportunity. - Field Service Technician Intralot Employee Review

1.0
Dec 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Company Car, Gas Card, Cell Phone. Drive your assigned vehicle home daily.

Cons

Lack of communication, Unfair labor practices, unprofessional management, refuses to resolve personnel issues, unprepared, backstabbing, lack of regard for safety, no disciplinary action or recourse for personnel problems, improper tools, lack of access to replacement parts and tools. Underpaid employees, lies, false promises, no incentives or bonuses. There is no room for advancement. You will have a dead end job. Beware; They also like to change the schedule at a moments notice and schedule you to work without your knowledge and expect you to work it. This typically happens on Holidays. A very large problem is also favoritism, which seems to be a reason so many problems go unsolved. The Call Center employees get treated better by Management and all other departments than Field Service. Dead end job 101 right here. You would be likely treated better in Fast Food. This company would rather spend millions upon millions of dollars to keep a "Labor Union" out of the mix than to pay us what we are worth.

Explore other reviews about Intralot

5.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

The company is in the middle of a real and meaningful transformation. As a long-time leader here, I’ve seen highs and lows, but what is happening now feels different in the best way. New leadership is bringing clarity, accountability, and a strong emphasis on people, culture, and customer success. There is a noticeable shift toward listening, collaboration, and long-term thinking. Teams are being empowered, development is becoming a bigger priority, and the culture is starting to reflect the kind of place where people want to stay and grow. Equally important is the renewed focus on our customers. We are moving from a vendor mindset to a true partnership approach, working more closely with clients, anticipating their needs, and delivering value in a more strategic and responsive way.

Cons

The company is in a dynamic period of growth and transformation, creating space for new ideas, fresh perspectives, and meaningful contributions. There is strong momentum behind modernizing systems, improving processes, and aligning teams around a shared vision.

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance Good pay

Cons

Onsite Politics No proper hierarchy of management

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