Great company with some growing pains - Operations Manager Intralot Employee Review

4.0
Mar 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Intralot offers a competitive pay structure within the industry space it operates in. They offer benefit packages that exceed expectations when compared to many different companies in the US. While work can be exhausting on any given day, it is up to the employee on how difficult they want to make it. After 16 years employed, I can say never did anything that was really all that difficult to learn or execute.

Cons

There are a few issues that indeed need to be addressed. As many have said, the communication within departments and management is some times down right terrible. This is made worse by constant changes in roles and management teams. If a team doesn't succeed quickly, it gets disbanded and re-worked rather than assessed, trained, and improved. A large majority of the EU company employees get treated much better than the US employees due to the company originating in Greece. This can be seen by the US employees and creates a systemic hostility towards the "other side".

Explore other reviews about Intralot

5.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

The company is in the middle of a real and meaningful transformation. As a long-time leader here, I’ve seen highs and lows, but what is happening now feels different in the best way. New leadership is bringing clarity, accountability, and a strong emphasis on people, culture, and customer success. There is a noticeable shift toward listening, collaboration, and long-term thinking. Teams are being empowered, development is becoming a bigger priority, and the culture is starting to reflect the kind of place where people want to stay and grow. Equally important is the renewed focus on our customers. We are moving from a vendor mindset to a true partnership approach, working more closely with clients, anticipating their needs, and delivering value in a more strategic and responsive way.

Cons

The company is in a dynamic period of growth and transformation, creating space for new ideas, fresh perspectives, and meaningful contributions. There is strong momentum behind modernizing systems, improving processes, and aligning teams around a shared vision.

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance Good pay

Cons

Onsite Politics No proper hierarchy of management

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