Good exposure to the corporate world for new employees, bad for retention and growth. - Technical Support Analyst Itron Employee Review

2.0
Jul 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Itron has been around a long time, and has weathered a variety of hardships. The company itself is stable, though job stability can vary between groups. In the IT organization, job stability is fairly solid these days. The company is undoubtedly successful, and many of the groups within Itron function beautifully.

Cons

There is practically no advancement potential within Itron IT. The IT groups went through a reorganization which worked beautifully on paper. In actuality, the organization is in the worst state ever. The bulk of the central IT team is inexperienced, or have mediocre skillsets. Advancement is based on where you work, not what you know, and promotions are inconsistent. A Technical Support Analyst II can easily know substantially more than a Technical Support Analyst III, but the organization will refuse to recognize the superior knowledge, based on where they work. IT project management is a horrible joke. Projects are left unfinished or incomplete, and some systems most companies consider critical, are mismanaged and/or changed yearly (the IT ticketing system, for example).

Explore other reviews about Itron

5.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to work for

Cons

Slow paced and laid back

4.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent work-life balance Visionary leadership

Cons

Limited visibility for contractors Fewer growth opportunities for contractors

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