Growing BI Company with a fun, laid back enviornment - Analytics Specialist Izenda Employee Review

5.0
Mar 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Atmosphere/Employees- There is no work environment and better group of employees than that at Izenda. The employees of Izenda are passionate about the software offered and work extremely hard to not only meet but exceed their goals. At the same time, they have fun doing it with the help of a casual atmosphere. Everyone is friends with each other and often times team lunches and/or other activities are scheduled outside of business hours. Upper management is extremely approachable and they truly value your success and happiness. Employees interact with the VP's and CEO on a daily basis who happy to assist you in any way possible. Upper management creates a low-stress, laid back environment. Growth Potential/Career Opportunities- Although the company is rather small (approx. 40 employees) the company is growing. The sales team has grown from a 4 person team to 7 within 2 months. With that being said, your expectations are clearly outlined, you are given a chance to perform, and you know your exact path to success/a promotion. Learning abilities/communication- There are weekly meetings to maintain and continue knowledge on the embedded reporting solution offered. Meetings are also held to review performance and create strategies in effort to drive sales and success. Training program- Changing roles and coming from a non-technical background can create a learning curve that may be very difficult initially. Employees who have been with the company for a longer period of time tend to use acronyms and high-tech terms that may not be understood by some employees. However, as with any career, this does change as time goes on. Within a few weeks you will feel more comfortable and will probably learn more in your first few days at this company than months-years at others. You are not "thrown to the wolves" at Izenda. Goals are reasonably created, and you are given time to perform. Others- Employees have the potential to work flex hours and wear casual clothing. The CEO also purchases Einstein bagels for the employees every Friday. Health insurance is paid for by the company. The company is located near Perimeter mall and Marta.

Cons

Izenda is a fast-paced, dynamic environment. This is certainly NOT a con, but to be transparent, you must be ready for change, and change often. You must be ready to think on your feet, accept constructive criticism, and have fun in a laid back atmosphere while understanding the expectations laid out for you.

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Izenda Response
7y
Thank you for the kind words and feedback.

Explore other reviews about Izenda

5.0
Feb 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Good team to work with.

Cons

No cons to speak of

1.0
May 5, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of my teammates were very hard-working and kind.

Cons

Izenda has been around since 2002 and is still a messy startup. They have no dedicated HR person, which is reflective of how little the company values its employees. While other companies give out perks like snacks and flex hours, Izenda offers nothing, and, in addition, requires all employees across departments to record their work hours using a time tracking software. The company's hiring practices are shady - The support team is partly made up of bright people who were hired as developers but are tricked into answering tickets and dealing with people's day-to-day issues. My own title was changed arbitrarily two months into my time at Izenda, and I was never told why. Organizationally, there is no growth path in place and, upon asking around, I found that advancement within the company is rare. I was not compensated appropriately for my workload. Even when it suddenly literally doubled due to the firing of one of my teammates, no pay increase was mentioned and when I tried to discuss it I was simply told that I "would be fine." As part of the support structure at Izenda, my inability to help my customers succeed with the product (due to blocking issue after blocking issue) weighed on my morale and I became burnt out, as did my colleagues. Ultimately, my hard work was not appreciated in any meaningful way and I left the company feeling like management had tried to pull the wool over my eyes.

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Izenda Response
6y
Thank you for the note. Time-tracking was to streamline client-relations and make billing/invoicing for hours spent easier to do. Also, it makes it easier to provide clients with visibility into the amount of time we spend on a task. I'm sorry you did not think we had any "perks", but we are a small business and the average employee has been with the business for 5.5 years - pretty outstanding. We have a dedicated Human Capital team member and we implemented Small Improvements (a tool for developing and rewarding staff and keeping everyone on the same page) in the beginning of 2019. We wish you the best Pat!
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