An amazing company, but the best is over - Assistant Merchant J. Crew Employee Review

4.0
Jun 11, 2016
Recommend
CEO approval
Business Outlook

Pros

As a merchant you will find no better education. I learned so much from Mickey and his teams; he might be the biggest perk of working at 770. That being said, J.Crew is different from any other retailer and it's definitely not for everyone; but if it's for you, it's the best place to work. 770 is an awesome location. Work/life balance exceeds most other NYC-based retailers. The discount is, of course, a huge perk.

Cons

The state of business today means that raises, promotions, and perks are sparse to non-existent. Salaries are at the lower end for the industry. Working for a brand whose image went from top of the industry to the bottom in ~5 years is tough. The office environment can be cliquey and there is definitely a system of favoritism (though this is true for most companies in the industry).

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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