Typical retail, always changing. Good overall - Anonymous employee J. Crew Employee Review

4.0
Sep 26, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay, In the call-center the people are great

Cons

Retail doesn't work well with schedule, a lot of pressure to "represent" the brand and treat no so nice customers like royalty.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

4.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Really nice working culture, everyone is collaborative and working together. Very low employees turnover

Cons

Pay could be better. Leadership not aligned, lots of changes and stress falling on production to make it haplen

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