A fun workplace because I love the brand. - Sales Associate J. Crew Employee Review

5.0
Oct 29, 2011
Recommend
CEO approval
Business Outlook

Pros

I like the work environment and the other associates and sales support as well as management are all quality people. The quality of the clothing is excellent and I love that the main focus is creating an experience for our customers that reflects J. Crew as a company.

Cons

Sometimes the on call system is a little frustrating when trying to plan or schedule things. There are also times when business is pretty slow, but that's common in retail.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

2
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