hierarchical mess - Merchandiser J. Crew Employee Review

2.0
Mar 2, 2017
Recommend
CEO approval
Business Outlook

Pros

great clothing discount, cool office

Cons

rude employees, catty women, i was treated like an insignificant human bc i wasnt the top of the totem pole. they were rude and kept firing people and absorbing positions. my supervisor was a horrible person she treated me like absolute crap. i went in to work every day not knowing how her mood was going to be. this is an unacceptable way to treat employees. there was zero training. it felt like the mean girls in high school if you werent "popular"

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
See reviews by: Helpful|Rating|Date|All