Starts out fun but true colors show after a few months - Keyholder J. Crew Employee Review

3.0
Sep 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Great discounts New merchandise all the time Shortened hours on Sundays

Cons

Be careful what you say to the people you work with, they will use it to their advantage There is little room to grow after making manager They will try to talk you into taking a lower salary than you deserve Over night rollouts... 1am-10 am shifts for visual merchandisers

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
See reviews by: Helpful|Rating|Date|All