This was a good retail experience, I learned a lot, and took full advantage of the sizable discount offered. - Sales Associate, Assistant to Visual Manager J. Crew Employee Review

4.0
Sep 5, 2012
Recommend
CEO approval
Business Outlook

Pros

The people that I worked with were professional but also fun and easy going. I got the opportunity to work overnights to make window displays. Management consistently arranged sales contests for us so that things would stay interesting.

Cons

I was disappointed in how much emphasis was put on selling the jcrew credit card. Employees are not allowed to have one, it is not a particularly good deal in my opinion for customers, and management expects you to "overcome objections" when people don't want to open one.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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