Great people, great retail experience! - Sales Associate J. Crew Employee Review

4.0
Sep 24, 2012
Recommend
CEO approval
Business Outlook

Pros

-discount (it's too good though, I'm always buying stuff!) -co-workers -flexibility (great if you're a student or mom)

Cons

-selling goals (can be unrealistic and hard to reach, especially on week nights) -on call shifts (most annoying thing in the world) -not enough hours

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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