not organized, inefficient, but some good coworkers (Canada) - Anonymous employee J. Crew Employee Review

3.0
Dec 31, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Competitive salary for retail, good discounts & free outfit upon hire - Some good coworkers - Sometimes flexible scheduling, depending on which manager you speak to

Cons

- Upper management - Management treats employee team unfairly - Management didn't have effective leadership training - Didn't feel like a team environment, everyone constantly trying to meet SPH goal - Disconnect between corporate level and store level - Managers show favoritism

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5.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Good base of customers to work with.

Cons

Small store with low hours to give.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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