Great discounts, overall good company to work for - Sales Associate J. Crew Employee Review

4.0
Mar 4, 2013
Recommend
CEO approval
Business Outlook

Pros

Great discount, fashion forward product, overall I was satisfied with my job here.

Cons

As with all retail jobs, there are things to grunt and grumble about, but most are in reference to the customer base.

Explore other reviews about J. Crew

5.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Good base of customers to work with.

Cons

Small store with low hours to give.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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