Fun, but management could use help - Sales Associate J. Crew Employee Review

3.0
Mar 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Fun environment, not stressful, great discount... 30% off regular price, 50% off sale items and 60% off select items. Part time employees are eligible for health insurance, as low as $9 a week. And you get paid every week.

Cons

Sometimes JCrew customers have unreasonable expectations and we have to acquiesce regardless. The pay is low and you end up spending your check on their clothes because of the great discount. The commission is only .5% and if you don't make a certain amount of sales (selling cost) they will cut your pay. The personal shoppers cut in on your customers and take your sales, so it's hard to make your "selling cost".

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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