Great atmosphere - Anonymous employee J. Crew Employee Review

4.0
Apr 2, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great working environment plus a really good associate discount. Not your usual retail job. The managers are pretty fair and helpful.

Cons

It can be a lot of work sometimes, especially when the store is busy. Not only do you have to attend to customers, you also have to make sure the store looks as close to perfect as it can at all times.

Explore other reviews about J. Crew

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and flexible hours

Cons

Nothing to complain about here

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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