Ups and Downs - Sales Associate J. Crew Employee Review

2.0
Mar 26, 2019
Recommend
CEO approval
Business Outlook

Pros

-Fairly good discounts, some are steeper at different parts of the year -Half of management is okay, lower managers are friendlier and easier to be around -Not as tight on making individual sales -Generally a friendly environment and working with sales associates is fun -Flexible -Company HR is very good with handling complaints and comments

Cons

-Company is failing and closing stores, customers always ask about the fate of your own store -Seems that management at the board level is disastrous and that the design team is really hit or miss on products -Upper echelons of a store's management are quite anal retentive -Store was in disarray for two years until they were called out to HR in New York -Poor opportunity for raises

Explore other reviews about J. Crew

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and flexible hours

Cons

Nothing to complain about here

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
See reviews by: Helpful|Rating|Date|All