Wish there was more people getting promoted. - Keyholder J. Crew Employee Review

1.0
Apr 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Very flexible if need to be absent for a day at work Get to meet a lot of people

Cons

Management is very bad Hours are very low and random Managers seem to have favorites that get more hours Personal Shoppers get all the credit for everything Very underpaid for people under management

Explore other reviews about J. Crew

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and flexible hours

Cons

Nothing to complain about here

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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