Great first job in retail - Sales Associate J. Crew Employee Review

5.0
Jun 17, 2013
Recommend
CEO approval
Business Outlook

Pros

J.Crew is a great company to work for, especially if you are starting out in the retail industry. The training process is very helpful for the sales associate position - they really like to make sure that you understand the product you are selling!

Cons

Very competitive atmosphere amongst other associates for top sales; as a beginning sales associate, it is hard to get a lot of hours

Explore other reviews about J. Crew

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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