Decent - Sales Support J. Crew Employee Review

3.0
Oct 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Great discount, fun store environment, management is flexible with your availability if you are in school/other job, fun co-workers.

Cons

Management can be inconsistent with rules making things confusing, VERY little hours usually 4-12 hours if you are sales support/associate and have open availability. Depressing looking at all the nice stuff but being too poor to afford to from the little hours given, on call shifts.

Explore other reviews about J. Crew

5.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Good base of customers to work with.

Cons

Small store with low hours to give.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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