Lowest paid for High End Brand - Sales Support Associate J. Crew Employee Review

2.0
Nov 5, 2013
Recommend
CEO approval
Business Outlook

Pros

J. Crew Management obviously knows how to pick the right people to work for them. The employees are exceptionally wonderful to work with. Everyone is friendly, helpful and there is a great sense of team work. Employees are cross trained in everything, stock, cashier, sales and cleaning the store.

Cons

Way underpaid. This is the first high end brand I've worked for that paid $8.50 an hour. Discounts are ok, but if you are only scheduled less than twenty hours a week, it doesn't help to buy anything because you're not getting nearly enough.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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