Satisfactory - Seasonal Sales Associate J. Crew Employee Review

4.0
Nov 9, 2013
Recommend
CEO approval
Business Outlook

Pros

The managers teach you excellent customer service. The orientation is very thorough and detail oriented. For the most part, everyone is friendly.

Cons

If you don't dress the part down to a T, then you probably won't last long, even if you are a hard worker. I couldn't afford to buy anything from the store, even with my employee discount. I worked there for 2 months, but they didn't keep me on. There was an employee who had only been there for a week and they chose her over me. If you want to stay on, make sure you can afford to dress the part and take the initiative to learn how to operate the cash register.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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