Great company but slow growth - Merchandising Manager J. Crew Employee Review

4.0
Nov 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Great company to work for if you like to be on your feet and meeting new people. Discount and other perks are great.

Cons

Working holidays and retail hours can be tiring at times. It's hard to move up the ranks fast. Have to be well liked to even be considered. Not about just getting the job done but looking good doing it and being popular amongst the staff.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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