A great place to work for a side job if you're a student or shop the clothes a lot. - Associate Store Manager J. Crew Employee Review

4.0
Mar 31, 2014
Recommend
CEO approval
Business Outlook

Pros

The company offers a good discount on clothing. They have an in-depth training program that makes associates feel comfortable before their first day on the sales floor. Implement a lot of contests for those who are the most customer centric and offer the best service on a regular basis.

Cons

Seems to be a high turnover for associates and a pretty stagnant culture for management. It can be tough when the reality is the customer is always right.

Explore other reviews about J. Crew

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

4
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