Treated well with a good work environment. - Visual Support J. Crew Employee Review

4.0
Apr 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Everyone was nice and I always felt welcome. I always felt I was heard and was treated well if I had issues, needed hours changed, etc; accommodations were always made if an employee really needed it. The employee discount is very generous.

Cons

The clientele could be absolutely bonkers, and I was always made to accommodate even some of the craziest whims.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

4
See reviews by: Helpful|Rating|Date|All