Great company to work for, but not even close to enough pay. - Email/Chat Specialist J. Crew Employee Review

4.0
Jun 10, 2014
Recommend
CEO approval
Business Outlook

Pros

I loved my supervisor, and they offer a lot of incentives to keep the employees from getting bored and cranky. It takes a lot to get in trouble or get fired at this company, and there's a lot of paid time off if you're full-time. Overall great environment. Your team is like family, or at least mine was.

Cons

Not even CLOSE to getting paid for the work you do. I had to leave because I loved my job but the money I made wasn't enough to get by. My job required ridiculous amounts of multitasking and perfect grammar, but the pay didn't reflect the amount of work and education that is required. I developed Carpel Tunnel Syndrome doing this job.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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