Could be better - Sales Associate J. Crew Employee Review

3.0
Jun 16, 2014
Recommend
CEO approval
Business Outlook

Pros

* The job provides a decent discount * Jcrew is a fun environment to work in * Seasonal employees welcomed, (I worked for four summers and am always welcomed back)

Cons

* Low Pay for the services expected of sales associates * Situations where customers can receive better discounts than employees (ie. college students/teachers using their student discount on top of clearance when the clearance discount is 40% or higher). In my mind, this should NEVER happen. I feel that in situations where customers receive special additional discounts, the employees should be able to get the same deal. Respect your workers as much as you respect your customers.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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