Good benefits and discounts - Keyholder J. Crew Employee Review

4.0
Oct 29, 2014
Recommend
CEO approval
Business Outlook

Pros

It really depends on your management, but personal growth can be really encouraged here. The clothing is beautiful and the brand takes enormous pride in their quality. It is easy to sell the client on this.

Cons

The hours are obviously not ideal. And as in retail anywhere, time off can be tricky. And as management can be an asset, it can also leave you very stressed if you don't have someone who believes in you.

Explore other reviews about J. Crew

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

good job, typical retail setting

Cons

typical cons of any retail job

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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