Great Retail Experience, left because of school work - Sales Support Associate J. Crew Employee Review

5.0
Nov 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Lovely Coworkers and honestly they made work fun and exciting, Fantastic and Helpful Management team, Corporation (770) is really involved and wants the best outcome for all of us. It was my first retail job and i had learned a lot. Honestly i would come back.

Cons

Low pay, training does not prepare you that well but you'll gain the experience, on call shifts could be an annoyance some time. Closing the store was a hassle and the workload could be high considering the hourly wage. Customers could be demanding but that is expected.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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