Good retail sales associate position! - Anonymous employee J. Crew Employee Review

4.0
Jan 5, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I learned a lot from J.Crew about what is expected of a good sales employee, and the standards that they uphold. The company pays fare for the sales associate position. They managers teach you how to get the most from each sale, and how to do better in the future. It is a great place to start in retail sales, because they cover standards well.

Cons

Management had it's week points. The store I personally worked in had weak management, all the way up to the Store Director. Management was bitter toward each other. Had poor placement of employees, placing great sales people behind the POS system, leaving them with zero commission. They also allowed their Personal Stylist to steal sales from the part-time sales associates.

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5.0
Jul 10, 2026
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Pros

good job, typical retail setting

Cons

typical cons of any retail job

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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