Wasn't quite what I was looking for. - Sales Associate J. Crew Employee Review

3.0
Jan 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Good college job. Decent pay. Flexible hours. Probably the best Pro of this job was the employee discount, I'm not sure if the policies are the same but when I worked there it was ridiculously awesome.

Cons

Working retail sales is as bad as you think it is. The location I worked at was in a particularly snoby part of town and if you've ever worked in customer service you know how horrible people can be. But honestly I felt it really lacked a team feeling, I felt like everyone was just out for themselves, I didn't feel like anyone tried to get to know me. As a guy I was really disappointed by the type of clientele I was typically helping, mostly people who didn't have any sense of style and didn't want my advice. In the end what this all means is that, for me personally, going to work wasn't fun or exciting or challenging. It was just a job.

Explore other reviews about J. Crew

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

good job, typical retail setting

Cons

typical cons of any retail job

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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