Fun workplace but LONG hours and snobby customers - Sales Associate J. Crew Employee Review

4.0
Jan 19, 2015
Recommend
CEO approval
Business Outlook

Pros

-Employee discount -Good rate -Fun environment -60's list (Items you can get for 60% off!) - Flexible schedule -Good work and school balance -Management is really nice

Cons

-LONG hours( Even when you shift if short they always ask you to stay longer!) -VPS's(Very Personal Stylists) are extremely rude and always steal your commission and make you do the crappy work like folding and go backs -They often have sales where the customer get the same or MORE of a discount than employees!

Explore other reviews about J. Crew

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

good job, typical retail setting

Cons

typical cons of any retail job

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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