2.0
Jan 19, 2015
Anonymous employee
Former employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
Very small commission as salesperson, but decent commission as personal shopper. Generous employee discounts.
Cons
Terrible work culture - commission-driven atmosphere encourages hostility and greediness among associates rather than "healthy" competition. It also encourages selling motivated by commission rather than genuine love for the product, much of which was of poor quality and cheaply made but not cheap. Huge disconnect between HQ and salespeople - no sense of being a real part of the company. Very high turnover. Little opportunity for growth. No insurance or benefits for part-time employees, unlike at places like Starbucks. Even keyholders don't make enough to reasonably live on, even though they're required to work full-time.