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      J. Crew

      Engaged Employer

      J. Crew reviews

      Good First Retail Job - Sales Associate J. Crew Employee Review

      4.0
      Jan 20, 2015
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked part-time at the Mag Mile store in Chicago, the pay was about average but in general I prefer commission. The managers weren't terribly flexible on scheduling, but again, no worse than any other chain store. The biggest perks were the clientele, mostly tourists but the occasional celebrity, and the major discounts on clothes.

      Cons

      Like any retail job it was a bit boring and repetitive, scheduling could be a nightmare, no commission means the pay is relatively low, but stable, and there didn't seem to be any effort to give associates responsibility that could lead to a management position.

      Explore other reviews about J. Crew

      5.0
      Jul 10, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      good job, typical retail setting

      Cons

      typical cons of any retail job

      2.0
      Jul 8, 2026
      Corporate office employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

      Cons

      C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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