Great Experience - Sales Support Associate J. Crew Employee Review

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

I've been working for J.Crew for the past year and a half and I have to say it's been a great experience. I got hired only a few weeks after I turned 18 so it was a big privilege since most 18 year olds are still working in fast food or a supermarket. Pay wasn't bad for someone my age. The discount you get is amazing as well since the clothes are quite expensive. The environment is nice, clean cut, and a classy clientele. Clothes are really nice as well. I never wore J.Crew until I started working their and fell in love with the clothes. J.Crew is now my favorite brand.

Cons

As with all retail hours are never steady. One week you'll have 25 hours then the next week you'll have 8. Then the week after that you'll have 12 hours. You'll only get steady hours at J.Crew if you're a manager. On call shifts can be kind of annoying as well. Sometimes they'll take them when you least expect them.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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