No guaranteed hours, Great discounts, Good people to work with - Retail Sales Associate J. Crew Employee Review

3.0
Jan 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Great discounts on clothes. Lots of company contests and giveaways where you can win free pieces. Great coworkers. Company also pays for food during busy holiday seasons.

Cons

No guaranteed hours. People would get sent home in the middle of their shift if the store was slow. Shifts would be cancelled last minute. Managers all have their own way of doing things, and will tell you how to do tasks differently. Have to meet sale targets every hour but no commission. If you do not hit the target goal, they will stop giving you shifts.

Explore other reviews about J. Crew

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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