Great job to get retail experience - Sales Associate J. Crew Employee Review

5.0
Feb 24, 2015
Recommend
CEO approval
Business Outlook

Pros

-J. Crew brings a mix of high fashion and classics to the retail store making all trends accessible to the every day working woman/man -The clientele is sophisticated and respectful, but in turn expect high quality customer service from store associates -The employee discount is VERY generous -Management is on top of store standards, but is also very realistic and relatable

Cons

-No corporate offices on the West Coast -Unless you want to go into retail management, there is not that much growth opportunities for me, past Sales Associate

Explore other reviews about J. Crew

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Discount wasn't bad, my store ended up closing

Cons

Nothing atypical of a retail experience

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

2
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