Retail Sales Associate - Anonymous employee J. Crew Employee Review

1.0
Apr 13, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

From time to time you can pick up some great final sales clothing with staff discount.

Cons

J Crew has recently taken away commission from Sales Associates and has yet to offer any pay increase. Management states that the company has not performed as well as expected recently and has has to cut commission to from sales associates. This provides incentive to drive sales as an employee despite increasingly demanding sales goals. Also, scheduling is vary varied. During the winter hours are minimal and cannot be relied upon for regular income. Expect on call shifts where you have to call 2 hours before the shift to find out if they need you. This proves very difficult when trying to fit in other commitments with such uncertainty.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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