Store Director - Store Director J. Crew Employee Review

4.0
Aug 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Great discount, beautiful product and for the most part, awesome clients; I have become friends with several of them. As a manager, there is no blackout for PTO which is unheard of in retail. PTO is moxed with sick days so as a newbie you will get 4 weeks of paid time off plus 5 extra holiday days (paid) on any given fiscal year.

Cons

J Crew tends to hire older managers , think 50 + years old who are extremely difficult to manage if you are younger than them (which is my case). The company is so afraid of getting sued that they let people get away with a lot of crap while you are stuck dealing with under performing managers. As a Store Director, you better be ready to become a nanny, you will not be able to coach managers/asssociates or hold them accountable since JCrew lets them underperform without consecuences; coach them and you will have HR knocking on your door thw very following day. Because company just went through re structuration, payroll keeps being cut but workload keeps increasing; hard to stay motivated/engaged when there is only so much you can do.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

2
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