Great Retail Experience - Sales Associate J. Crew Employee Review

4.0
Jul 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Worked with school/class schedule. Great environment for working with a team and learning to deal with all types of clients

Cons

No major cons, you just have to understand that you will be dealing with people from all walks of life and some clients can be very entitled

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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