Exciting company but not run very well here - Sales Support Associate J. Crew Employee Review

3.0
Nov 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Great discounts which are sometimes increased, good experience to have, get to see many aspects of the company not just the shop floor, nice uniform provided

Cons

Pay is not good considering the product you are selling, unrealistic expectations, uniform not always up to date with what you were selling, unfriendly undertrained managers, too many managers, hours worked don't reflect what you're contracted

Explore other reviews about J. Crew

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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