The Good and Otherwise Not So Much - Sales Associate J. Mclaughlin Employee Review

3.0
Feb 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Easy to sell high quality clothing. Doesn’t involve nighttime work hours. Ability to maintain a loyal following of wonderful customers who are such a pleasure to deal with. Solid and committed coworkers. Employee discount very good.

Cons

Due to small staffing there are times when I must work alone — which in itself is not a problem, but there are days when in store traffic is extremely low and time drags by so slowly it’s mind numbingly painful. I feel that were it not for such a strong following of return customers, I’m not sure the store would be sustainable. But that is just my opinion. Our clothing appeals to a certain demographic of those interested in a tasteful conservative style and have the financial means to afford it. Sizing runs 0-14. Associates are discouraged from reaching out directly to anyone in Corporate, even at the District Manager level. Your only channel is through your store manager. If your store manager happens to be the source of the problem (I’m fortunate to have a kind, caring and fair minded store manager) then you will need to think about resigning. It’s just that simple. And finally, there appears to be no evaluation and reward (salary increase potential) system in place.

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5.0
Apr 7, 2025
Recommend
CEO approval
Business Outlook

Pros

The company values its employees

Cons

The pay is not ideal

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefit & Compensation Hybrid

Cons

The environment feels very chaotic, with teams operating in silos and limited cross-functional communication. There is little to no structured onboarding, documentation, or guidance for new employees, making it difficult to get up to speed. The lack of established processes and clear ownership creates unnecessary confusion, duplicate work, and inefficiencies that impact productivity. There is significant opportunity to improve communication, standardize workflows, and provide better support for new hires.

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