Good before new management took over - Sales Associate/Key Holder J. Mclaughlin Employee Review

3.0
Dec 4, 2019
Recommend
CEO approval
Business Outlook

Pros

"Boutique" atmosphere where customer is treated well. Laid-back atmosphere. Most customers know and love product so it sells itself. Excellent hourly pay and "free" clothes based on high sales but not a commission driven platform. Small staff makes for family atmosphere.

Cons

Not enough inventory. Online warehouse takes away inventory as fast as they send it. Styles don't change so hard to get excited about product. Higher management takes over store management on a whim with new rules and practices . Tremendous pressure to meet store goals and bombard clients with emails and phone calls.

Explore other reviews about J. Mclaughlin

5.0
Apr 7, 2025
Recommend
CEO approval
Business Outlook

Pros

The company values its employees

Cons

The pay is not ideal

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefit & Compensation Hybrid

Cons

The environment feels very chaotic, with teams operating in silos and limited cross-functional communication. There is little to no structured onboarding, documentation, or guidance for new employees, making it difficult to get up to speed. The lack of established processes and clear ownership creates unnecessary confusion, duplicate work, and inefficiencies that impact productivity. There is significant opportunity to improve communication, standardize workflows, and provide better support for new hires.

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