Pros
Great operating hours for a retail store, this is truly the biggest pro. Loyalty points based on your high sales $1000+ as well as collecting customer emails is generous. Discount is ok. Great customer following, kind generous customers make the environment tolerable.
Cons
-Extremely small staff means you often work alone. This also makes it impossible to request time off. Management makes every time off request feel like a giant burden when they sold the position based on "work life balance" and insisted they would be flexible to your needs. -Your experience with this company truly relies on your Store Manager. If you are not the SM it is frowned upon that you reach out to anyone above that pay grade. If your SM does not want to speak up and ask questions, they will not get answered. -Company is extremely fearful of store teams and corporate relationships and frown upon any contact. -There is NO OPEN DOOR POLICY. It is quite the opposite. SM controls everything and has every ounce of support from DM even if they are doing something that is morally wrong. -Culture of kindness only exists when it comes to the SM's happiness, customer service, and corporate interactions when they reach out to your store. -Sales goals are way too high across the board, impossible to meet. If you are unhappy, find another job. There will be no compromise.