Terrible Experience - Sales Associate J. Mclaughlin Employee Review

1.0
Jan 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good place to meet intelligent people who live in the community. If the store is in low traffic area, you’ll get to work alone. Paid (working) lunch hour and employee discount, however, I think these benefits will soon be cut because the company is in huge financial distress.

Cons

Company gives little to no direction on how to meet sales goals. Vague advice that doesn’t work. Managers have very little knowledge of fabrics, textiles, etc and are beginner stylists, which is ridiculous considering they expect you to bombard customers with emails, and even phone calls, inviting them in to shop. What incentive do they have when you’re not even knowledgeable of what you’re selling. They contribute a lot of waste by damaging out clothes that can be easily mended to get a write off. Confusing return policy to follow. There is NO HR. If you have any problem at all with your manager, you cannot go to your district manager, they’ll tell you to talk to your GM about it, but how do you go to a manager about themselves? That being said, the culture of kindness is all lies. They are Brentwood private equity, not JMcLaughlin who originally created that code of ethics. It’s just not worth it.

Explore other reviews about J. Mclaughlin

5.0
Apr 7, 2025
Recommend
CEO approval
Business Outlook

Pros

The company values its employees

Cons

The pay is not ideal

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefit & Compensation Hybrid

Cons

The environment feels very chaotic, with teams operating in silos and limited cross-functional communication. There is little to no structured onboarding, documentation, or guidance for new employees, making it difficult to get up to speed. The lack of established processes and clear ownership creates unnecessary confusion, duplicate work, and inefficiencies that impact productivity. There is significant opportunity to improve communication, standardize workflows, and provide better support for new hires.

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